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Connect to the FIN instance locally not via Edge2Cloud
Open the Folio app → Launch
Run this function:
finEdge2CloudResetDeviceRegistration()Refresh the browser and try to re-register the instance again (a restart is not required)
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What happens if I do a factory reset?
Doing a factory reset, all configuration data and installed apps will be deleted. The activation ID doesn't change and the device will still registered in the portal. After the reset has been completed, you can remotely access the device logging in to the gateway with the default username and password (admin/admin). You’ll then need to re-install the applications.