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We have added a couple settings to help with security: 1) The max limit of failed login attempts (default 4 attempts), and 2) Password expiration (default 90 days). If users aren’t aware of these settings, they can find themselves being locked out.
Note By default these are enabled and can be disabled by setting them to 0. These settings are found in the Host → Settings → under the User section.
A couple few reasons a user can be locked out:
It could be that someone whether a colleague or unauthorized user was attempting to access FIN with an incorrect password.
It could be that there is a connector using the same username but using an incorrect password and is constantly attempting to connect.
It could be that there is an external instance trying to access FIN with the same username and bad password, which again is exceeding the amount of attempts.
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