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be seen in the Diagnosed section in Debug, for more information: https://finproducts.atlassian.net/wiki/spaces/FINFramework/pages/770709374/Home+Debug#HomeDebug-Diagnostics )We created a Create Heap Usage Alert tool that will send you an email alert once a certain percentage has been reached.
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Below are a few things the user can do. It can be a handful of things. It might be that you have so many snapshots and don't have a job to maintain them. Another thing is maybe not allocating enough memory heap to handle it. Having Audit Settings enabled can sometimes pile up and take a lot of space. Histories can be another source of that can consume space depending on how many points are being trend.:
Increase Memory Heap
One way is to increase the memory heap for the service.
1. Go to your FIN
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notification icon in the tray
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2. Right click and select Stop to stop the service
3. Right click again and select Configure...
4. Once open, select the Java tab
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Increase the Maximum memory pool
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to something
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the system is capable of handling depending on the space available
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5. Select the Apply buttonto change the maximum memory pool.
6. Close the window by selecting the Okay button
7. Right click the FIN icon and select Start Service
Add Snapshot Control job
Another thing that can be taking a lot of resources is snapshots (backups of project). If there is no job that maintains a certain amount of snapshots, then they will keep on getting generated and consume a lot of space.
To avoid this, add the job below that runs every day at midnight and maintains at least 4 snapshots.
1. Download the below job which is a copy of
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Snapshots Control
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that is in the default demo (leave it zipped)
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2. Once downloaded, select the App Launcher menu icon then select the Job tile under Advanced Apps
3. Select the Restore button to upload a file
4. Select the Choose File button to upload the SnapshotControl.zip
5. Select the Upload button to upload the file in FIN
6. There should be a new job called Snapshot Control
7. Select the Snapshots Control job then click on the Run button
Check logs
Another thing to check would be logs to see if you have a lot of them or if any are large. If you have Audit Settings enabled, that will add extra logs. Its ok to have them enabled if not make huge amount of changes that get recorded.
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Only the superuser (su) is able to view the logs
1. Click on the App Launcher menu icon, this will open a set of apps available
2. Select on the Host tile under Advanced Apps
3. This will open the landing page. This page will look different for each user depending on their user type.
Read the following doc for more information: https://finproducts.atlassian.net/wiki/spaces/FINFramework/pages/770709432/FIN+Home
4. Select on the Debug icon
5. Select on the Log option, this is where the superuser can view the logs about the system and what is occurring
Inspect a few to see what they might be about to see if some can be resolved or what issues there might be
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Note
If issues continue to arise, check the logs in the directory to see if there are any large files or a lot of logs. If it has either large files or there are a lot of logs, go ahead and delete the logs.
Make sure to stop running FIN before accessing the directory, otherwise it will not allow the user to delete any logs.
Example path: C:\Program Files (x86)\FIN
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Framework\FIN
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Framework 5.0.
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7.3410\var\log
Points Historized
Points being historized is another thing the user needs to take into account. If you have thousands of points and all being historized, then that can be something to look into.
A question would be if all need to be trended or can some not be trended? If all are wanted, just make sure you have enough space to handle them.